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Emotional Intelligence, Leadership and the Bottom Line The Business Case for Developing Emotional Intelligence (EI) skills presents compelling evidence for including EI skill-building as a component in any organizational management curriculum. The emotions that leaders, employees, and customers feel impact the bottom line of companies and the effectiveness of government and non-profit organizations. Emotional Intelligence - Skills for Business Professionals Emotional Intelligence (EI) skills are critical for business professionals such as sales people, customer service representatives and technical professionals. These individuals are constantly asked to do more with less, to learn new processes and interact with new people while, at the same time, producing at peak performance. EI skill development offers an approach to help business professionals effectively handle their workplace demands. Emotional Intelligence - Benefits for Leaders Executives, high potential people and managers are under tremendous pressure. They face complex problems and every decision they make has significant, positive or negative consequences, not only for a department or business unit, but also for the entire organization. When they develop or enhance their Emotional Intelligence skills, they increase the likelihood of success both personally and professionally and for their organization. Benefits of Emotional Intelligence for Team Leaders and Teams Team Leaders and Teams can benefit from enhancing Emotional Intelligence (EI) skills. They may have little or no control over processes, resources, other's approval, and the information required to complete their projects. Because of this, they can become anxious about meeting a deadline or frustrated with roadblocks. These negative emotions can cause them to make poor decisions that may compromise the success of the project. Emotional Intelligence - Assessment vs. Skill-Building For over a decade, organizations have used various instruments to assess the Emotional Intelligence (EI) skills of their people. While assessment results in a great deal of information, it does not offer the return on investment (ROI) provided by EI training. Given the decision to assess skill or enhance skill (i.e. train), it appears that helping people develop EI skills is a far better use of scarce resources. Emotional Intelligence - How to Become Resilient in a Stressful World The demands of today's world can evoke negative emotions that, when not handled effectively, result in high levels of stress. Through developing Emotional Intelligence (EI) skills we can transform those negative emotions into positive, productive behaviors that enable us to accomplish more and feel better. Emotional Intelligence Skill-building Can Impact Many Workplace Issues A group of OD professionals developed a list of 45 issues impacted by Emotional Intelligence (EI) skill development. The list is quite eye opening. As an organizational improvement intervention, EI skill development has the potential to positively impact a multitude of organizational problems concurrently. Development of EI skills does not just improve leadership competencies or management skills. The effect is far-reaching. Emotional Intelligence - Competency #1 Emotional self-awareness is the foundational Emotional Intelligence competency upon which all others are built. Yet we've become so accustomed to the pressures we face daily that we rarely recognize the negative emotions these pressures evoke. Without recognizing where we are expending our emotional energy, it becomes difficult to progress to developing other EI competencies. Emotional Intelligence - Key Benefits Increasing your Emotional Intelligence skills offers significant benefits in areas that embrace virtually every behavior, every action and reaction, and every situation you may encounter. This applies to your business and professional interactions as well as your family relationships, from the broad sweep of major, multi-million dollar corporations to the day-to-day small incidents that influence your life. Emotional Intelligence - The Importance of Self-Leadership What key skills and abilities separate outstanding leaders from mediocre ones? What distinguishes star performers from good ones is how they handle the emotionally charged situations that they face each day. Developing Emotional Intelligence is critical for business leaders who want to succeed in the 21st Century. Emotional Intelligence - A Seamless Transition for the New CEO The emotionally charged issue of CEO succession is one of the most important decisions a board makes. It can be a painful process, fraught with emotional turmoil for the CEO, the successor and the board. However, when everyone involved has developed skills in the emotional intelligence competencies, the transition runs more smoothly. Emotional Intelligence - A Strategy for Building Bench Strength Negative emotions can be like a stealth virus that drains both financial and human resources from your company. And unless you've safeguarded everyone by developing their emotional intelligence (EI) skills and creating a positive emotional climate, high turnover can be contagious. The key to preventing an outbreak of this virus at your company is an emotionally intelligent retention strategy. Emotional Intelligence Training - Where Should You Start? Emotional Intelligence (EI) is an inside-out job. It starts with one's self: developing the intrapersonal skills (those that are within). These lay the foundation for the development of effective interpersonal skills (those occurring between people). Learn some simple actions you can take to enhance intrapersonal EI competencies to lay the foundation for strong "people skills." Emotional Intelligence - An Approach for Today and Tomorrow By enhancing the Emotional Intelligence (EI) of its employees, an organization can successfully leverage a key trend identified in Patricia Aburdene's Megatrends 2010: "The Wave of Conscious Solutions." As we enter this new era welcoming widespread application of conscious techniques in business, ensure that your organization is an early adopter, reaping the benefits over your competitors who lag behind mired in traditional business beliefs. Emotional Intelligence - Key to Successful Customer Negotiations Business decisions are made based on measured results and decisions on selecting training should be based on the same criteria. Our true story illustrates the ROI and impact of Emotional Intelligence skill-building on the bottom line. Emotional Intelligence - At the Heart of Performance Enhancing Emotional Intelligence (EI) skills can simultaneously address many performance problems. Typically, when considering initiatives or interventions to help improve performance, emotional factors are overlooked in favor of more traditional solutions. Explore a dimensional model showing the magnitude of emotions as a critical factor affecting people's performance.

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